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The Influence of Workplace Violence Experience and Emotional Labor on Depression among Caregivers

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KMID : 1003720230320020058
ÀÌÀºÁ¤ ( Lee Eun-Jung ) - 

¹Úº¸Çö ( Park Bo-Hyun ) - 

Abstract

Purpose: This study aimed to identify the influence of workplace violence experience and emotional labor on depression among caregivers.

Methods: Data were collected from 227 caregivers working in long-term care institutions from August 20 to October 31, 2021. Workplace violence experience, emotional labor, and depression were measured using developed structured questionnaires. The data were analyzed using descriptive statistics, t-test, ANOVA, pearson¡¯s correlation analysis, and multiple regression analysis.

Results: Among the participants, 14.5% complained of minor or severe depression. There was a significant difference in the degree of depression depending on whether caregivers experienced unfair situations from the organizations they belonged to.
Emotional labor was identified as a major factor influencing depression by regression analysis.

Conclusion: A campaign to improve social awareness to prevent caregivers¡¯ emotional labor experience leading to depression should be strengthened. Furthermore, it is necessary to develop an emotional capacity building intervention program to effectively cope with caregivers¡¯ emotional labor and depression.
KeyWords
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Caregivers, Workplace violence, Emotional labor, Depression
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